Numerologia privacy policy
Effective 13 November 2026
Numerologia is a numerology app made by SS.House ("we"). This policy explains what the app collects, why, and what you can do about it. It also covers our website, numerologia.au.
Data that stays on your phone
The names and dates of birth you enter, for yourself and for other people, and your readings are stored only on your phone. We never receive them, except what the app sends when you ask Numbers Whisperer a question (see below). Your app settings stay on your phone too, unless you sign in (see below).
Your account (optional)
You can use the app without an account. If you create one, we use Firebase Authentication (a Google service) to keep:
- your email address, if you sign in with email, Google or Apple;
- your name or username from Google or Apple, if you sign in with them;
- an account ID that Firebase creates;
- your theme, language and sound settings;
- the questions you ask Numbers Whisperer and its answers.
We use these only to sign you in, to keep your Premium subscription on your account and to save your settings and your questions to Numbers Whisperer to it, so they follow you to every phone you use.
Purchases and the free trial
Premium is bought through the App Store or Google Play. We never see your payment details. The store tells us whether your subscription is active and when it ends, and we keep that linked to your account ID.
The free trial is the App Store's or Google Play's own: the store decides who can have it. It tells us only whether your subscription is in its free trial and when the trial ends, which we keep with the rest of your subscription.
Numbers Whisperer
Numbers Whisperer lets you ask questions about your numerology readings; it answers them with the help of an AI service, Claude by Anthropic. Only registered accounts can ask. When you ask a question, the app sends to our server:
- your question, exactly as you type it, including any names or dates you write in it;
- your numerology results, worked out on your phone: numbers and their interpretations, not your name or date of birth;
- for a compatibility question, both people's first names and genders, and their compatibility results.
Our server passes these to Anthropic to write the answer. Anthropic uses them only for that, does not use them to train its AI, and deletes them within 30 days, except content its safety systems flag, which it may keep for up to 2 years.
We keep your questions and its answers with your account, so your history is on every phone you sign in on. You can delete the history in the app at any time, and it is deleted with your account. We also count how many questions you ask each day and what the answers cost us.
If you report an answer, we keep a copy of that question and answer, with the reason you chose and any note you wrote, so that we can review it. The report stays even if you later delete the answer from your history; we delete it once it has been reviewed, and with your account.
Numbers Whisperer checks each question against our Terms of Use. If a question breaks them (sexual content, including any involving minors, violence or threats, harming or controlling others, hate, harassment, help with crimes, extremism or abusive language), it is not answered and does not use a star. To enforce the Terms of Use, we keep such a question with your account, with its category, language, the AI model and the time, and count it: the app tells you how many breaches are left before suspension, and after 5 the account is suspended automatically. These records are kept until we clear them after a review or the account is deleted, and are deleted with the account. Such a question is not added to your question history. If a question suggests you may be thinking of harming yourself, Numbers Whisperer does not answer it and shows where to find help instead; that question is not counted, not added to your history and not stored by us.
Numbers Whisperer does not answer health questions. Its answers are written by AI for self-reflection and are not medical, financial or legal advice.
Analytics
We use Google Analytics for Firebase to see how the app is used and what to improve. It collects:
- an app instance ID;
- which screens you open, sessions and time in the app;
- sign-in, sign-up and purchase events, and whether you are on the free version, the trial or Premium;
- device model, operating system, app version and language;
- approximate location, such as country and city, worked out from your IP address.
Analytics data is not linked to your account, email or name, and is kept for 14 months.
We do not show ads, do not use your data for advertising, do not track you across other companies' apps or websites, and do not sell your data.
Our website
Our website, numerologia.au, does not ask you for any personal details. To count visits and see how people find it, it uses Google Analytics for Firebase, which sets cookies in your browser and collects:
- a random ID stored in a cookie;
- the pages you view, how far you scroll and the links you follow to other sites;
- the website or search that brought you to us;
- browser, device type, operating system and language;
- approximate location, such as country and city, worked out from your IP address.
As with the app, this data is not linked to your name, is kept for 14 months and is never used for advertising. You can block or delete these cookies in your browser settings, or install the Google Analytics opt-out add-on.
Who handles your data
Google (Firebase: sign-in, database, server functions and analytics), Apple and Google (payments), and Anthropic (answers to questions to Numbers Whisperer). They process data for us as service providers. All data is encrypted in transit.
Keeping and deleting your data
Account data is kept until you delete your account. You can delete it in the app at any time; see how to delete your account.
Children
The app is not meant for children under 13, and we do not knowingly collect their data.
Your rights
You can ask us what data we hold about you, and ask us to correct or delete it, by writing to the address below.
Changes
If this policy changes, we will update this page and its date.
This policy is also available in other languages. If a translation differs from this English version, the English version applies.